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Last mile logistics refers to the transportation of goods from a warehouse or distribution center to their final destination, usually a residential or commercial address.

Our company operates throughout Saudi Arabia, delivering to major cities such as Jeddah, Dammam, and Riyadh, as well as other cities and towns.

Delivery times vary depending on the location of the recipient. Major cities such as Jeddah, Dammam, and Riyadh can expect delivery within 24 hours. Other cities and towns can expect delivery within 1-5 days.

Yes, we offer fast delivery options for an additional fee. Our exact date and time delivery option allows customers to choose the exact date and time that their package will be delivered.

Next day delivery means that packages will be delivered the next business day after they are shipped. This option is available for certain locations and can be selected during checkout.

Yes, we offer 24-hour customer service to assist with any questions or concerns. Reach out to us at 9200 148 58.

You can track your package by using the tracking link:  https://www.intercityxpress.com/en/tracking or by downloading our mobile App.

In the rare event that a package is lost or damaged during delivery, please contact our customer service team immediately. We will work to resolve the issue and ensure that a replacement package is sent out as soon as possible.

Yes, you can change shipment address after it has been shipped, however some changes may be subject to additional fees. Contact us on 9200 14858, Our customer service team would be happy to help.

Our customer service team can be reached by phone: 9200 148 58, email us at holler@intercityxpress.com, or live chat on WhatsApp.